Frequently Asked Questions

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SHIPPING:

Orders are processed and shipped within 3-7 days after order. We endeavor to get your order out as soon as possible. Our main carrier is USPS.

We ship to all 50 US states and US territories. Shipping costs are calculated based on the volume of your package. Please reach out to us if you have further questions.

INTERNATIONAL ORDERS:

We currently do not ship overseas. If you have a question, we would gladly do our best to answer. Please contact us by clicking here.

We will not be able to change an order once it is placed, but please email us within 15 minutes of placing it if you wish to cancel. Our customer service hours are Mondays to Fridays 10:00am - 7:00pm, and Saturdays, 11:00am - 4:00pm. We are closed on major US public holidays. Please include your order number and email used for the order.  

We endeavor to provide quality products that you will love and enjoy. If, however, you would like to make a return, please email us with your order number, email and full name used for the order, photos of product packaging of the items you ordered and reason for the return. Our customer support team will do all they can to assist you in resolving the issue. We ask that you do not discard the products or ship the products directly back to us before consulting with our team and receiving instructions. Our customer service hours are Mondays to Fridays 10:00am - 7:00pm, and Saturdays, 11:00am - 4:00pm. We are closed on major US public holidays. Please include your order number and email used for the order.  

You may purchase our products as a one time order or you may subscribe to have it delivered monthly. You will be able to pause or cancel your subscription at any time. Please reach out to us if you have any questions. 

That's a great question, and we are happy to answer any questions you may have. Our product pages have quite a bit of information about the products and you may review this to decide which products meet your needs or preferences.